Privacy policy

Who we are

OfficeO is a trading name of Registered Address Ltd (company number 05295565). The registered office is International House, 64 Nile Street, London N1 7SR, United Kingdom.

For the purposes of United Kingdom data protection law, Registered Address Ltd is the data controller for personal data collected through this website and our enquiry process.

What personal data we collect

We may collect and process the following information:

• Contact details such as your name, email address, telephone number and organisation.
• Information about your enquiry such as the space you are interested in, preferred dates and any notes you provide.
• Correspondence between you and us, including emails or messages sent through our forms.
• Technical information when you browse the site, such as IP address, browser type, pages visited and similar usage data.
• Preference information, for example whether you wish to receive follow up contact from us.

How we use your personal data

We use personal data for the following purposes:

• To receive and respond to your enquiry about space.
• To connect you with a relevant space holder or building where that is appropriate.
• To manage our relationship with you, including keeping records of enquiries and bookings.
• To operate, maintain and improve this website and our services.
• To comply with legal and regulatory obligations, including tax and accounting requirements.
• To send you information about related services where you have asked for this or where we are otherwise permitted by law (you can opt out at any time).

Legal bases for processing

We rely on one or more of the following legal bases under United Kingdom data protection law:

• Contract where processing is necessary to take steps at your request before entering into an agreement or to perform an agreement with you.
• Legitimate interests where we have a genuine and fair reason to use your data in a way you would reasonably expect as part of running our business, and your rights and freedoms are not overridden.
• Legal obligation where we must process data to comply with laws and regulations that apply to us.
• Consent where we ask for your clear permission for a particular purpose. You can withdraw consent at any time.

Sharing your personal data

We do not sell your personal data. We may share it with:

• Providers who help us operate this website and our systems such as hosting, email and analytics services.
• Space holders, building owners or managers where that is needed to progress your enquiry or a potential booking.
• Professional advisers such as lawyers, accountants and insurers where necessary for advice, insurance or legal processes.
• Public bodies, regulators or law enforcement where we are required to do so by law or in order to protect our rights or the rights of others.
• Any buyer or potential buyer of our business or assets, in which case personal data may be disclosed as part of the process.

International transfers

Some of our service providers may be based outside the United Kingdom. Where personal data is transferred outside the United Kingdom we take steps to ensure it is protected, for example by using contracts that contain standard data protection clauses approved for this purpose.

How long we keep your data

We keep personal data only for as long as is reasonably necessary for the purposes set out in this policy and to meet any legal, accounting or reporting requirements. In general:

• Enquiry records are usually kept for up to six years after our last meaningful contact with you.
• Financial and transaction records are kept for the periods required by tax and company law.

Cookies and similar technologies

This site may use cookies or similar technologies to help it work, to keep it secure and to understand how visitors use it. You can usually control cookies through your browser settings. Restricting cookies may affect how the site functions.

Your rights

Under United Kingdom data protection law you have a number of rights in relation to your personal data. These include the right to:

• Request access to the personal data we hold about you.
• Request correction of personal data that is inaccurate or incomplete.
• Request erasure of your personal data in certain circumstances.
• Object to certain types of processing, for example direct marketing.
• Request restriction of the way in which we use your data in certain cases.
• Request transfer of your data to another organisation where this is technically feasible.

These rights are subject to conditions and exceptions. If you wish to exercise any of them, please contact us using the details below.

Contact and complaints

If you have any questions about this policy or how we handle your data, please contact us using the details on the contact page.

You also have the right to raise a concern with the Information Commissioner’s Office (the United Kingdom data protection regulator) if you are unhappy with how we use your data. Further information is available at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The version published on this page will always be the most recent one. You should check back occasionally to be aware of any updates.